Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to processing and delivering your fragrance orders safely and efficiently across Pakistan.
1. Order Processing
Orders are normally processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
2. Delivery Time
We generally deliver orders within 3–7 working days across Pakistan.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Remote and rural areas may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your purchase.
Any Free Delivery offer will be subject to the terms and conditions of the specific promotion.
4. Order Confirmation
For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
Please make sure that your provided phone number is active and reachable.
5. Accurate Delivery Information
Customers are responsible for providing a complete and accurate delivery address, including:
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Full name
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Complete address
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City
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Phone number
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Any relevant delivery instructions
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts. If the customer is unavailable, unreachable, or refuses to receive the parcel, the order may be returned to us.
Additional shipping charges may apply if the customer requests re-dispatch.
7. Damaged or Incorrect Orders
If you receive a damaged, leaked, or incorrect product, please contact us within **48 hours of

